Technology and Functional Features
Device Features
• HD video and audio capture
• Visible or discreet wearing options
• GPS, date and time stamping
• Battery options suitable for field use
• Device assignment to named personnel
• Secure upload after recording or when network connectivity is available
Platform Features
• Cloud evidence library
• Incident tagging and case notes
• Role-based access controls
• Search by date, inspector, case, location or incident type
• Audit logs for access and actions
• Download/export controls subject to permissions
Monitoring Features
• Scheduled check-ins
• Panic-alert notification workflows
• Status dashboards
• Incident triage and escalation logs
• Control room notes and communication records
• Management reporting dashboards
Governance Features
• User authorisation matrix
• Evidence retention rules
• Privacy notices and usage policy support
• Chain-of-custody principles
• Data security and access-control procedures
• Training records and acceptance forms
Implementation and Support Approach
Discovery session: understand the client’s inspection environment, risk exposure, operating model and
evidence requirements.
Solution design: agree on devices, user groups, monitoring workflows, escalation contacts, evidence retention
requirements and reporting needs.
Pilot deployment: configure a limited number of users and cameras for controlled testing.
Training: train inspectors, supervisors, administrators and control room personnel on correct use, incident
handling, privacy and evidence management.
Go-live: deploy the solution to selected inspection teams with support during the early adoption period.
Review and optimise: assess incidents, usage rates, reporting outputs, user feedback and process
improvements.
7. Scale-up: expand across departments, regions or business units after pilot lessons are incorporated.
Client Responsibilities
Nominate internal project owner and system administrators.
Confirm policy requirements, privacy notices and authorised users.
Provide inspector lists, sites, escalation contacts and operational procedures.
Ensure staff receive training and sign applicable user acknowledgements.
Review reports and implement corrective actions where trends show risk.
